Your privacy matters to us. This policy explains exactly what personal data jlj5 collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
Data Privacy Notice: This Privacy Policy is issued by jlj5 ("jlj5," "we," "us," or "our") in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the jlj5 Platform, you consent to the collection and processing of your personal data as described in this policy.
jlj5 operates the online gaming platform accessible at jlj5.com and through the jlj5 mobile application (collectively, the "Platform"). As a data controller, jlj5 is responsible for the personal data of players and visitors who interact with the Platform.
We understand that Filipino players value their privacy. This policy is written to be clear and direct — not buried in legal language that nobody reads. We want you to know exactly what data we hold about you, why we hold it, and what you can do about it.
This Privacy Policy applies to all personal data collected through the jlj5 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your use of the jlj5 mobile application. It applies to players located in the Philippines and to any other individuals whose data is processed by jlj5 in connection with the Platform.
This policy should be read alongside the jlj5 Terms & Conditions, which govern your use of the Platform more broadly.
jlj5 collects the following categories of personal data from players and Platform visitors:
Sensitive Personal Information: Government-issued ID numbers and copies of identity documents are classified as sensitive personal information under the Data Privacy Act of 2012. jlj5 collects this data solely for the purpose of KYC verification and AML compliance, and applies enhanced security measures to its storage and processing.
jlj5 collects personal data through the following means:
jlj5 uses your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contract performance |
| KYC identity verification | Identity, Financial | Legal obligation |
| Processing deposits and withdrawals | Financial, Identity | Contract performance |
| Providing gaming services | Gaming, Technical | Contract performance |
| Fraud prevention and AML compliance | Identity, Financial, Technical | Legal obligation |
| Customer support | Identity, Contact, Communications | Contract performance |
| Responsible gaming monitoring | Gaming, Financial | Legal obligation / Legitimate interest |
| Promotional communications (opt-in only) | Contact, Gaming | Consent |
| Platform improvement and analytics | Technical, Gaming | Legitimate interest |
| Legal and regulatory compliance | All categories as required | Legal obligation |
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, jlj5 processes your personal data on the following legal bases:
jlj5 does not sell your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
jlj5 engages third-party service providers to assist in operating the Platform. These include KYC and identity verification providers, payment processors (including GCash and PayMaya integration partners), fraud detection and AML screening services, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are contractually bound to process your data only on jlj5's instructions and in accordance with applicable data protection law.
jlj5 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. jlj5 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of jlj5's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
jlj5 may share your data with third parties for purposes not described above where you have provided explicit prior consent to such sharing.
Our Commitment: jlj5 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third parties for their own marketing purposes.
The jlj5 Platform uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. jlj5 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving advertisements on external websites.
jlj5 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jlj5's data disposal procedures.
jlj5 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlj5 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.
Your Role in Security: While jlj5 takes data security seriously, you also play a role in keeping your account safe. Use a strong, unique password for your jlj5 account, enable two-factor authentication where available, and never share your login credentials with anyone.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jlj5. To exercise any of these rights, please contact jlj5 customer support. We will respond to all verified requests within thirty (30) days.
Request a copy of the personal data jlj5 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to processing of your data based on legitimate interest, including for direct marketing purposes.
Receive a copy of your personal data in a structured, commonly used, machine-readable format.
Withdraw consent for processing based on consent at any time, without affecting the lawfulness of prior processing.
If you believe jlj5 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jlj5 Platform is strictly intended for adults aged 21 years and above. jlj5 does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced through KYC verification on all accounts.
If jlj5 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, the data will be deleted in accordance with our data disposal procedures, and any funds associated with the account will be handled in accordance with applicable law.
Parents and guardians who believe that a minor may have registered on the jlj5 Platform are encouraged to contact customer support immediately so that the matter can be investigated and resolved promptly.
jlj5 primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting services — jlj5 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.
Such safeguards may include contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law, or reliance on the recipient's adherence to recognized international data protection frameworks. jlj5 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
jlj5 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, jlj5 will notify registered players by posting a notice on the Platform or by sending a notification to the email address associated with your account.
The revised Privacy Policy will take effect on the date specified in the notice. Your continued use of the jlj5 Platform after the effective date of any revision constitutes your acknowledgment of the updated policy. We encourage you to review this page periodically to stay informed about how jlj5 protects your data.
The current version of this Privacy Policy is always accessible at jlj5.com/privacy-policy. The effective date at the top of this page indicates when the policy was last updated.
jlj5 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the jlj5 Data Privacy Officer through our customer support channels.
The jlj5 support email address is displayed in the footer of this page. When submitting a data rights request, please include your full name, registered email address, and a clear description of your request so that we can verify your identity and respond efficiently.
jlj5 is committed to resolving all data privacy inquiries promptly, fairly, and in full compliance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission of the Philippines.
A quick look at the key commitments jlj5 makes to every player when it comes to handling personal data.
All data transmitted between your device and the jlj5 Platform is protected by TLS encryption. Sensitive data including KYC documents and financial records is encrypted at rest. Your information is never stored in plain text on our servers.
jlj5 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). We have a designated Data Privacy Officer, maintain a data processing register, and follow NPC guidelines on data breach notification and data subject rights.
jlj5 will never sell, rent, or trade your personal data to advertisers or data brokers. Your data is used only to operate your account, comply with legal obligations, and improve the Platform. Promotional emails are opt-in only and easy to unsubscribe from.
jlj5 collects only the personal data that is genuinely necessary for the purposes described in this policy. We do not collect data speculatively or for purposes we cannot justify. If we no longer need your data, we delete or anonymize it securely.
As a jlj5 player, you have the right to access, correct, delete, and port your personal data. You can withdraw marketing consent at any time. All data rights requests are handled within 30 days by our dedicated Data Privacy Officer.
Financial data shared for GCash, PayMaya, BPI, BDO, and Metrobank transactions is processed through secure, compliant payment integrations. jlj5 does not store full payment credentials on its own servers. All financial data is handled in Philippine Peso (₱).
Now that you know how jlj5 handles your data, you can play with full confidence. Register today and enjoy hundreds of games, live sports betting, and fast GCash payouts — all on a platform that takes your privacy seriously. Must be 21 or older to play.
21+ only. Play responsibly. Data protected under RA 10173.